(A) Vehicle appearance is not only important to clients and guests but also just as important to the company, future clients and guests. A clean car is a safe car. Drivers will be trained in the techniques for keeping a clean car.
(1) Remove all garbage and glasses.
(2) Window cleaner is the only cleaner to be used on the inside of the car.
(3) Restock the car with clean glasses, napkins and water.
(4) Remove floor mats to vacuum.
(5) Use the carpet cleaner when needed
(6) Do not wash or wax cars in the sun.
(7) Wash tires and wheels first with tire cleaner.
(8) Wash the car from the top down with wash mitt only.
(9) Always dry car after washing. Start with the top and glass first.
(10) Car should be fueled and fluids checked before/after every job.
(B) Collection of payment and verification of clients and guests (Section 3.02) is the driver’s responsibility. All payments should be accompanied with a rental agreement.
(1) For accounts that are billed monthly, it is the responsibility of the driver to gather the proper verification information at the time of pickup. (i.e. Phone Number, Address, Credit card and/or I.D.)
(2) Cash payments are to be paid in full upon pickup. An imprint of a credit card is needed for the damage deposit. The imprint of the credit card needs to be signed. Billing information for the credit card must be written down. Picture I.D. is required.
(3) For Credit Card payments, the credit card is to be verified with/by the billing address for the card number before the job is to begin. Driver is to obtain an imprint of the card and signature on both the imprint and print out.
(4) Payments by check are to be made one week in advance. An imprint of a credit card is needed for the damage deposit. The imprint of the credit card needs to be signed. Billing information for the credit card must be written down. Picture I.D. is required.
Section 3.02 Requesting Identification
In order to provide safe and accurate transportation of scheduled clients, this company has established the following procedure for requesting identification from clients and guests. The company has the right to request identification at any time under the following conditions: (All identification must be valid and not more than one form of identification is needed for verification, unless stated other wise in Section 3.01(B))
(A) For the signing of a Rental Agreement.
(1) Picture I.D.
(2) Credit card
(B) For the signing of a Credit Card slip. (Section 3.01 (B)(3))
(1) Credit card
(2) (Picture I.D. if stated on the card.)
(C) For the signing of a Local Personal Check. (Section 3.01(B)(4))
(1) WA DOL I.D. only
(D) For the verification of client or guest on pickup.
(1) Rental Agreement
(2) Picture I.D.
(3) Receipt.
(E) For the consuming of Alcoholic beverages while in the Limousine.
(1) State DOL I.D.
(2) Military picture I.D.
*All requests will be within accordance with state and federal laws governing nondiscrimination. Employees will not discriminate on the basis of sex, race, color, religion, national origin, or handicap on their request for identification of clients.
To provide reliable transportation of scheduled clients, this company has established the following policy for Rental Agreements.
(A) Deposit, in the form of a credit card, cash or check at the time of the signing of the rental agreement for stated reservation is required and one half the amount of the total bill, with payment in full upon pickup. A credit card is required for damage deposit, unless other arrangements are made. No one under the age of 18 is permitted to made a reservation with out a consenting adult to provide said deposit.
(B)
Verification, in the form of credit card (with billing address),
picture I.D. or phone number and address is needed to obtain a rental agreement.